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Technical Writing:
To Whom It May Concern:
Source Systems Corp. is a custom software provider specializing in Lotus Notes solutions for the public housing management industry. We are pleased to have chosen Tanis Technical Inc. to be our vendor of choice for providing online help, training and administration documentation for our custom written software.
In choosing a preferred provider, we looked for companies that had experience with the complexities of writing documentation for Lotus Notes applications, as well as the flexibility required to meet our often-quick deadlines. Over the past three years, Mr. Ken Woychesko and Tanis Technical Inc. have proven to us that they had the understanding of our products and services, and the technical expertise required to deliver the documentation required. Choosing Tanis Technical Inc. as our preferred vendor was a natural progression in our partnership.
This partnership has allowed us to streamline our operations and concentrate on creating new software, confident that the project managers and technical writers at Tanis will react quickly to our projects with a “take-charge” attitude with respect to our customers’ documentation requirements.
Sincerely,
Robert Woodford
President and CEO
Source Systems Corp.
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Validation:
Dear Sir or Madam:
Please accept this letter as a statement of recommendation for Ken Woychesko and his staff at Tanis Technical Inc.
Until recently I was the Validation Manager at Taro Pharmaceuticals in Haifa, Israel, a multi-national pharmaceutical corporation. We contracted out the validation of some of our complex systems to Mr. Woychesko when we found ourselves short-staffed with some regulatory deadlines looming and the need for a validation contractor with North American experience.
Mr. Woychesko and his staff were quick to develop the protocols and other documentation required, and at times he visited the factories where our equipment was being built in order to produce accurate documents that met our strict timelines. During these manufacturer visits, he was also our "eye" on-site, ensuring that the equipment met our high quality standards.
During the execution phase of the validation, Mr. Woychesko remained on-site at our plant in Haifa for several months, overseeing, directing and organizing the engineers to ensure that the execution was performed smoothly and logically. At a subsequent FDA inspection, the results of the validation were reviewed and no issues were found.
As I am now Director of Quality Assurance & Regulatory Affairs at BioShaf Ltd. in Haifa, Israel, I would not hesitate to call upon Tanis Technical Inc. when we require outside validation resources again.
Regards,
Danny Seagull
Validation Manager
BioShaf Ltd.
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